Returns

How to return an item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please email sales@vapour-republic.co.uk to request an RMA number.

2. Print the email received from customer services showing your RMA number and send your item with a recorded delivery service to:

Returns Department,
Vapour Republic Ltd,
97 Eastmead,
Farnborough,
Hampshire,
GU14 7SA

Return Exceptions

E-Liquid can not be returned if it is opened.

Restocking Fee

Items may be subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in like new condition, you may exchange your item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.